A History of Collaborative Solutions

State agencies, managed care organizations, and healthcare networks require a trusted partner to build compliant, reliable community support systems. Benchmark works side-by-side with our partners to develop tailored programs that fill gaps in continuums of care.

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Rooted in Community

Our experience dates back to 1960, when a group of parents in Northeast Indiana launched a study to explore community-based work options for their adult children with disabilities. Based on stakeholder input, the organization that would eventually be known as Benchmark began providing employment services for people with disabilities. We came together to create a solution that fit the needs of our community.

Now, as a national human services company, Benchmark carries that same spirit of ingenuity. We have grown to a team of nearly 4,000 professionals providing an array of services to more than 23,000 individuals across the country, using decades of provider experience to help each person reach their full potential.

Supporting Youth with Complex Needs

Before we met Avery, she spent 45 days in acute care, with six acute hospitalizations, at just fourteen years-old. She was under the custody of the Department of Child and Family Services and was at elevated risk of crisis. Benchmark’s Active Consulting team initiated a proactive approach to her care, providing wrap-around services including therapy, caregiver coaching, and real-time crisis assistance to support Avery as she transitioned out of foster care. Now, Avery lives happily with her adoptive mom, Michelle.

Avery’s Story | Active Consulting

Proven Program Outcomes

Our clinical consulting and crisis services focus on delivering better outcomes and avoiding high-cost care utilization. Following a state referral initiative in Arkansas involving 77 members referred in 2024, with paid claims tracked through August 2025, data demonstrated significant reductions in institutional reliance:

Arkansas Outcomes*

55%

Reduction in Emergency Department visits (AR)

63%

Reduction in behavioral health admissions (AR)

68%

Reduction in hospital days (AR)

00%

Sample outcome four

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Sample outcome five

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Sample outcome six

*Data includes 18 members, referred in Q3 2025 (July, August, September 2025)
with paid claims through March 2026. As reported by payer.

In‑Demand Services

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Active Consulting

We wrap services around individuals with complex needs and cross-system involvement, coordinating outreach, engagement, and care. Our team shows up, in person, to support individuals served through therapy, caregiver coaching, and real-time crisis assistance, so they can find stability and move to lower levels of care.

Explore complex care solutions

Crisis Respite Homes

Sample copy: the prototype only designs the first tab.

Learn more: Crisis Respite Homes

Residential Services

Sample copy: the prototype only designs the first tab.

Learn more: Residential Services

Children & Family Services

Sample copy: the prototype only designs the first tab.

Learn more: Children & Family Services

Mobile Crisis Response

Sample copy: the prototype only designs the first tab.

Learn more: Mobile Crisis Response

Connect with Our
Development Team

We partner with state leadership and managed care organizations to design outcomes-focused, data-driven programs that work specifically for your needs and build upon existing infrastructure. Reach out to our national directors to discuss partnership opportunities and explore customized solutions.

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Exemplar Insights

Review our recent case studies, program outcomes, and news updates detailing how we support human services systems nationwide.

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